Tourfine the Best Trucks and Machinery Supplier
Comprehensive Warranty Coverage
1 Year or 2000 Hours Warranty
We offer a standard “1 Year or 2000 Hours” Warranty (whichever comes first) for all our trucks and machinery. This warranty covers the repair or replacement of any part that fails due to a manufacturing defect under normal operating conditions.
What’s Covered:
Manufacturing defects in materials and workmanship.
Claims Process:
Contact our service team to report an issue. Our engineers will guide you through the diagnostic process to activate your warranty claim efficiently.
Global Parts Supply Network
Express Air Freight: For critical parts, we will ship worldwide via leading couriers like DHL, UPS, and FedEx to ensure fastest possible delivery.
Consolidated Sea Shipping: To help you save on costs for non-urgent needs, we can consolidate replacement parts with your next new equipment order in a single container.
Beyond the Warranty: Our Ongoing Support
Technical Consultation
Remote operational and maintenance support from our engineering team.
Genuine Parts Guarantee
We supply only genuine parts designed for optimal compatibility and performance.
Preventive Maintenance Planning
We can help you develop a customized maintenance schedule to prevent issues before they start.
How to Request Service?
Need support or wish to file a warranty claim? Our dedicated service team is here to help and typically responds within 24 hours.
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